One important thing for consumers to ask when considering Surface is whether they want to load any of the current Windows desktop apps they own today or if they will want to buy and install new Windows desktop apps in the future. Better yet, choose a friend you know who has the product and ask them what they think about it. If you are like the reviewer, then it should work out well for you. Product reviews reflect a snapshot in time of the reviewer's personal experiences, sophistication levels, favorite software, preferred ecosystem and usage patterns. Thus we see the importance of having everything in place on day one of the reviews. This is a bit unfair in that Microsoft will improve the software experience, but, if a consumer does order a Surface today, this is what they are getting today. Some of those reviewers made it sound somewhat like Microsoft will make no future improvements down the line. Those reviewers who didn't find the apps they wanted also pointed out that Surface cannot run legacy Windows apps. The more negative comments involve the here and now software experience, primarily around the kind and numbers of apps in the Windows Store. Most of the positive review comments are coming from today's sophisticated hardware and the potential for an improved software experience in future. The big disparity comes from the different way reviewers approach their personal experiences, their projected experiences and the time frames in mind.
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